Privacy Policy
How The Handy Neighbor collects, uses, and safeguards the personal information you share with us.
Last updated: September 11, 2026
The Handy Neighbor ("we," "us," or "our") is committed to protecting the privacy of homeowners who visit our website or request an estimate. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect personal information that you voluntarily provide when you complete our contact or estimate forms. This may include:
- Your name, email address, and phone number
- Your city or neighborhood for service-area verification
- Project details such as the type of service requested, preferred timeline, and project measurements
- Any optional photos you choose to upload to help us understand the scope of work
We may also collect standard technical information (such as browser type and pages visited) to improve site performance.
How We Use Your Information
The information you submit is used solely to:
- Respond to your inquiry and answer project questions
- Prepare and provide estimates for requested services
- Schedule visits, consultations, and project work
- Communicate with you about the status of your project
- Improve our services, website, and customer experience
Information Sharing
We do not sell, rent, or trade your personal information with third parties for marketing purposes. We may share information only with trusted team members or service partners directly involved in completing your requested project, and only to the extent necessary.
Data Security
We take reasonable measures to protect your personal information using industry-standard safeguards. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of submitted data.
Your Rights & Choices
You may choose not to provide certain information, though doing so may limit our ability to respond to your request. You may request access to, correction of, or deletion of your personal information by contacting us through our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this page periodically.
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Whether it's a repair you've been putting off or a remodel you've been planning, let's talk about what you need.
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